Student Beans standard terms & conditions
These terms and conditions apply to the Agreement made between Studentbeans Pty Ltd ABN 62 627 617 663, incorporated and registered in New South Wales, Australia whose registered office is Level 22 MLC Centre, 19 Martin Place, Sydney, NSW (“SB”) and the client as stated on the booking form (whether electronically or otherwise) (the “Client”) by or on behalf of SB and the Client and which forms an integral part of this Agreement.
1. DEFINITIONS AND INTERPRETATION
In this Agreement, where the context so admits, the following words and expressions shall have the following meanings:
“Annual Technology Licence Fee” means the annual fee as specified in the booking form;
“Applicable Law” means all applicable laws, legislation, statutes and statutory instruments, existing from time to time;
“Authorised User” means a Customer who accesses the Technology via the Client Website(s) or Client Venue(s);
“Brand” means one or more of the brands of the Client;
“Brand Data” means data in any form whatsoever associated with any Brand;
“Brand Marks” means the brand names, logos and/or marks of the Client;
“Brand Materials” means all visual content and copy, including any Brand Marks owned by the Client and given to (or made accessible to) SB for use in connection with the Services;
“Business Day” means each day which is not a Saturday or Sunday or public holiday in New South Wales, Australia;
“Business Hours”: 9am until 5pm on Business Days;
"Campaign Management" means the coordination of your student discount promotion across the SB website, app and Publisher Network
“Client’s Affiliate Programme” means any affiliate programme owned or operated by or on behalf of the Client;
“Client’s Website” means any one or more websites which is owned or operated by or on behalf of the Client to market goods or services and shall include any technologies or devices on which such websites may be accessed from time to time during the Term of this Agreement;
“Client Venue” means any one or more venues which is owned or operated by or on behalf of the Client to market goods or services and shall include any shops, restaurants, cafes, bars, outlets, stores, venues, sites or other physical premises or establishments which Customers may access from time to time during the Term of this Agreement;
“Commencement Date” means the date on which the booking form is signed by both SB and the Client;
“Charges” means the charges for the Services set out in the booking form.
“Confidential Information” means all information (whether written, oral or in some other form) disclosed to or obtained by one party (whether directly or indirectly) from the other (whether before or after the signing of this Agreement), including all information relating to that other party’s or its Group Companies’ business, operations, systems, processes, products, trade secrets, know how, contracts, finances, plans, strategies or current, former or prospective clients, customers, partners or suppliers (together with copies made of any of the foregoing) and which information is marked as being confidential or might reasonably be assumed to be confidential, but excluding information which (a) is available to the public other than because of any breach of this Agreement; (b) is, when it is supplied, already known to whoever it is disclosed to in circumstances in which they are not prevented from disclosing it to others; (c) is independently obtained by whoever it is disclosed to in circumstances in which they are not prevented from disclosing it to others; or (d) is Personal Data.
“Content” means any content provided by SB to the Publisher relating to Student Vouchers
“Customer” means a consumer who uses a Client Website or Client Venue;
“Data Controller” shall have the meaning of ‘data controller’ set out in section 1(1) of the DPA and, from the time of its implementation into law in England and Wales the meaning set out in Article 4(7) of the GDPR or the equivalent clause of such legislation which may implement the same in the UK ;
“Data Protection Legislation” means, for such time as they are in force in England and Wales, the DPA, the GDPR and all related legislation which may supplement, amend or replace them and which relates to the protection of individual’s rights in their Personal Data and the protection of their privacy;
“Data Subject” an individual who is the subject of Personal Data;
“DPA” means the Data Protection Act 1998;
“GDPR” means Regulation (EU) 2016/679 and/or such legislation as may give effect to its terms in England and Wales;
"Group Companies" has the meaning given to the term "related body corporate" in the Corporations Act 2001 (Cth);
"GST" has the same meaning as it does in section 195-1 of the GST Act;
"GST Act" means A New Tax System (Goods & Services Tax) Act 1999 (Cth);
“Initial Term” means the period specified in the booking form;
"Insolvent" means (a) in the case of a natural person, that person becoming an "insolvent under administration" as that term is defined in the Corporations Act 2001 (Cth); (b) in the case of a corporation, that corporation becoming: (i) an "externally-administered body corporate" as that term is defined in the Act; (ii) unable to pay its debts as and when they fall due; or (iii) insolvent or deemed to be insolvent under the Act; or (iv) subject to a scheme of arrangement or official management pursuant to the Act; or (c) in any other case, any event analogous to any of the foregoing;
"Insertion Order" means an order by the Client for Media services as set out in the booking form
“Media Insertion Order Fee” means the fee related to an Insertion Order where Media is selected in the booking form
"In-store" means the use of the Technology in the Client's shops, stores, sites, venues, outlets, restaurants, cafes, bars, clubs, establishments or other physical locations as maybe otherwise agreed in writing
“Intellectual Property Rights” means patents, patentable rights, copyright, design rights, utility models, trade marks (whether or not any of the above are registered), trade names, rights in domain names, rights in inventions, rights in data, database rights, rights in know-how and confidential information, and all other intellectual and industrial property and similar or analogous rights existing under the laws of any country and all pending applications for and right to apply for or register the same (present, future and contingent, and including all renewals, extensions, revivals and all accrued rights of action);
“List Territories” means the territories listed in the booking form;
“POS Assets” means the promotional materials to be used in the Client Venues to direct Customers to the Technology;
“Media” means the promotion of the Client’s Student Voucher using one or more of the following inventory items as set out in the booking form (1) Homepage Takeover (2) Carousel (3) Featured Offer (4) Email Newsletter Inclusion (5) Targeted Solus Email (6) Blog Article (7) Social Media Posts (8) Push Notifications.
“Minimum Discount” means the minimum Student Voucher made available by the Client to SB
“Minimum CPA’ means the minimum CPA rate provided by the Client for sales made via the Client’s website(s) by Customers referred by Publishers
"Online" means the use of the Technology via the Client's websites or applications
“Payment Plan” means a payment of Annual Technology Licence fee or any other fee specified in the booking form that is paid in instalments
“Personal Data” has the meaning set out in section 1(1) of the DPA and, from the time of its implementation into law in England and Wales the meaning set out in Article 4(1) of the GDPR, and for the purposes of this Agreement means Personal Data provided by one party to this Agreement to the other;
"Personal Information" has the same meaning as it does in section 6 of the Privacy Act.
"Privacy Act" means the Privacy Act 1988 (Cth).
"Privacy Laws" means: (a) the Privacy Act; and (b) any other legislation, principles, industry codes and policies relating to the collection, use, disclosure storage or granting of access rights to Personal Information, which the Client may notify SB is a Privacy Law for the purposes of this document;
“Processing and Process” have the meaning set out in section 1(1) of the DPA;
“Publisher” means any publisher, including but not limited to SB, to whom SB distributes Student Vouchers
"Publisher Network" means the Student Discount Syndication Platform
“Renewal Term” means any period beyond the Initial Term as stipulated in accordance with the terms of this Agreement;
“Service Commencement Date” means the date stated in the booking form under Service Commencement Date;
“Student Beans mark and logo” means the mark and logo owned or operated by or on behalf of SB;
“Student Beans Data” means the information collected and/or generated through Authorised Users’ registration for and use of the Technology (including but not limited to Authorised Users’ email address and password), but excluding any Brand Data and Brand Materials;
“Services” means the following services made available to the Client which are selected on the booking form: (1) Online (2) In-store (3) Media (4) Publisher Network;
"Single Sign-on" or "SSO" means the session and user authentication service that permits a user to use their SB login credentials to access third party applications.
“Smart Overlay” means the service owned by SB that can identify the probability of a Customer on the Client’s website(s) being a student and then show them a customised message
“Student Discount Syndication Platform” means any digital method use by SB, in its sole discretion, to transfer the Content to Publishers for the purposes of the Publisher’s distribution on the Site(s) and/or Application(s) pursuant to this Agreement, including, without limitation, transmission via a direct connection, individual links, API, feeds, web interface, FTP, plugin, widget, module, iframe, extension or such other method as determined by SB;
“Student Voucher” means any offer, voucher, discount, or promotion of the Client made available by the Client to SB for the purpose of distribution to Publishers;
“SB Marks” means the brand names, logos and marks of SB including any referred to in this Agreement;
"Technology" means the digital student verification software tools and all associated methods, tools and software and promotional assets and tools used by SB, in its sole discretion, to enable the Client to run and promote their own student discount programme via their website, app or stores and verify if Customers are students for the purposes of permitting Customers access to the Client's Student Voucher(s) including, without limitation API, feeds, web interface, FTP, plugin, widget, module, SDK, application, iframe, Connect site, SSO, extension, Smart Overlay, banners, badges, POS assets, marketing materials or such other method as determined by SB and as may be modified or updated from time to time;
“Term” means the duration of this Agreement including any Renewal Term.
“User Data” has the meaning set out below
“Virus” means any computer software intended or designed to disable, damage, erase, disrupt or impair the normal operation of, or provide unauthorised access to or modification or monitoring of, any computer system or any software or information stored on any computer system, including viruses, worms, time bombs, time locks, drop-dead devices, access codes, security keys, back doors or trap door devices.
In this Agreement unless the context otherwise requires:
reference to a person includes a legal person (such as a limited company) as well as a natural person;
clause headings are for convenience only and shall not affect the construction of this Agreement;
reference to “including” or any similar terms in this Agreement shall be treated as being by way of example and shall not limit the general applicability of any preceding words;
reference to any legislation shall be to that legislation as amended, extended or re-enacted from time to time and to any subordinate provision made under that legislation; and words in the singular shall include the plural and vice versa.
2. COMMENCEMENT DATE AND TERM OF AGREEMENT
This Agreement shall come into force on the Commencement Date and unless terminated earlier in accordance with the provisions set out below or as otherwise permitted as a matter of law shall continue and remain in effect for the Initial Term and shall be automatically renewed for successive periods of 12 months commencing at the end of the initial term or renewal term (as the case may be) unless either party gives at least 30 days’ written notice to the other prior to the expiry of the existing term, in which case this agreement shall terminate upon the expiry of the existing term (“automatic renewal”)
The client is permitted to opt out of an automatic renewal by providing written notification to firstname.lastname@example.org no later than 30 days before the expiry of the then current term.
The Initial Term will commence on the Service Commencement Date.
3. SB’S RESPONSIBILITIES
SB shall provide the Services selected in the booking form subject always to these terms and conditions.
Following receipt of the Annual Technology Licence Fee (for Online and In-store services as selected in the booking form) plus any applicable GST and subject to the continuing performance by the Client of its obligations under this Agreement, SB agrees during the Term of the Agreement to provide the Client with the Technology Services and, in that connection, to grant the Client a non-exclusive, non-transferable right to use the Services subject always to the terms of this Agreement.
SB may, at its sole discretion, choose to modify or update the Student Discount Syndication Platform and the Technology properties from time to time.
SB reserves the right in its sole discretion to determine all matters concerning the configuration and other administrative or operational issues for the Student Discount Syndication Platform and the Technology as it deems necessary or helpful in the normal course of business.
Following receipt of the Media Insertion Order Fee plus any applicable GST and subject to the continuing performance by the Client of its obligations under this Agreement, SB agrees during the Term of the Agreement to provide the Client with the Services and, in that connection, to grant the Client a non-exclusive, non-transferable right to use Media subject always to the terms of this Agreement.
SB may, at its sole discretion, choose to modify or update Media properties from time to time.
SB reserves the right in its sole discretion to determine all matters concerning the configuration and other administrative or operational issues for Media properties as it deems necessary or helpful in the normal course of business
1 Student Beans Services:
The Annual Technology Licence Fee and any other fee specified in the booking form plus any applicable GST shall be due and payable as set out in the booking form and, unless otherwise stated, shall be due and payable within 15 days of the Commencement Date or before services commence, whichever date occurs soonest.
Without prejudice to any other right or remedy SB may have and unless otherwise stated, if the Client fails to make payment of the Annual Technology Licence Fee and any other fee specified in the booking form under this Agreement on or before the due date for payment, then SB shall be entitled (i) to cease and/or suspend the provision of any of the Services and/or (ii) claim interest on the unpaid amount under section 100 of the Civil Procedure Act 2005 (NSW)
SB shall be entitled to increase or change the Annual Technology Licence Fee and/or the terms of this Agreement on or after the start of each Renewal Term upon 30 days’ prior notice to the Client and, unless the Client otherwise gives written notice of objection within such 30 day period, the Charges set out in the booking form and the terms of this Agreement shall be deemed to have been amended accordingly. If the client objects to any increase or change to the Annual Technology Licence Fee and/or the terms of this Agreement in accordance with this clause, then the client may terminate this Agreement within 14 days by notice in writing to SB.
Affiliate commission shall be payable by the Client on sales made via the Client’s website(s) by Customers referred by Publishers. The affiliate commission shall be tracked, charged and payable in accordance with the Client’s Affiliate Programme run by its preferred affiliate network and (unless otherwise agreed in writing) at its most favourable rate of affiliate commission.
If the Client fails to make payment, pursuant to clause 4.1.1, for a Payment Plan, SB shall be entitled to claim the full amount due as set out in the booking form within 30 days of default of such payment.
If after 90 days from the date of signature of this Agreement, the Client fails to honour its obligations hereunder, it is expressly agreed that the Client shall forthwith pay the sum of $6,000 ("Agreed Amount") as a debt by way of agreed minimum compensation for wasted expenditure and/or loss of profit. Such entitlement is without prejudice to the right of SB to claim such further or additional amount(s) by way of damages for any proven loss in excess of that sum or any other entitlement or remedy hereunder. The parties agree that the Agreed Amount is a genuine pre estimate of SB's wasted expenditure and/or loss of profit.
Media Insertion Order Fee plus any applicable GST shall be due and payable as set out in the booking form and, unless otherwise stated, shall be due and payable within 15 days of the Commencement Date or before services commence, whichever date occurs soonest.
Without prejudice to any other right or remedy SB may have and unless otherwise stated, if the Client fails to make payment of the Media Insertion Order Fee under this Agreement on or before the due date for payment, then SB shall be entitled to claim interest on the unpaid amount under section 100 of the Civil Procedure Act 2005 (NSW) .
5. CLIENT’S OBLIGATIONS
The Client acknowledges that on sales of any goods and services using the Services, the Client and not SB is the selling contracting party and is solely responsible for supplying the relevant goods or services, providing refunds to customers and calculating payment of GST and, in doing so, complying with all Applicable Law.
Where this Agreement is signed on behalf of a party (“agent”) (i) the agent warrants that they have full and proper authority to sign on behalf of the Client; and (ii), the agent must, if requested, disclose full contact details for the relevant individual(s) within the Client.
Client’s Obligations - All Clients. The Client shall:
Pay the Annual Charges set out in the booking form plus any applicable GST and any other applicable Charges as may be due from time to time under this Agreement without deduction, withholding or set-off.
Provide such Brand Materials, Brand Data and Brand Marks as is reasonably required by SB for the purposes of the Services.
Provide SB with a valid Student Voucher for the duration of the term as set out on the booking form.
Ensure that whenever the Client promotes the availability of its student discount including (without limitation) via its websites, emails, social and other digital media channels or its venues and other offline media channels or via 3rd parties to feature information about its association with with SB.
Ensure that Customers using the Services can access the Client’s best available Student Voucher or other discount. For purposes of clarity this means that if the Client provides a Student Voucher or other discount outside of the Services then a more advantageous Student Voucher must be available to Customers via the Services.
Provide such information as SB may reasonably require from time to time in order to perform its own obligations under this Agreement and generally co-operate in an efficient and timely manner with SB in the design, setup and maintenance of the Services
Promote the availability of its student discount to the Client’s Customers at least once per quarter;
Provide SB with a monthly performance report that includes the value and number of student sales generated via all online and offline channels.
Ensure that all customer facing staff are made aware of the Client’s Student Voucher and the Client’s use of the Services.
Client’s Obligations - All Clients. The Client shall not:
except as expressly permitted by this Agreement, permit any third party to access or use the Services or use the same on behalf of any third party;
copy, translate, modify, adapt or create derivative works from the Services;
attempt to discover or gain access to the source code for the Services or reverse engineer, modify, decrypt, extract, disassemble or decompile the Services;
obscure, amend or remove any copyright notice, trademark or other proprietary marking on, or visible during the operation or use of, the Services;
use the Services for any unlawful purpose or to upload, store, post, email, transmit or otherwise make available any Viruses or Inappropriate Content.
Procure, develop or use similar, alternative or competing Services for the duration of the Term unless otherwise agreed in writing between the parties.
approach Publishers directly with the aim of running, facilitating, promoting or verifying a student discount outside of the Student Discount Syndication Platform or without the use of the Services for the duration of the Term unless otherwise agreed in writing between the parties.
Run, promote or provide a discount or other offer outside of the Student Discount Syndication Platform that is stronger, deeper, better or more advantageous to Customers than the Student Voucher it makes available via the Services.
Client’s Obligations - Online. The Client shall:
Use the Technology on the Client’s website(s) in the List Territories to offer its Customers a student discount.
Use the Smart Overlay on the Client’s website(s) to promote the availability of its student discount to relevant Customers with targeting and frequency to be agreed between the parties.
Provide access to the Technology from the Client’s website, and unless otherwise agreed provide a prominent link from the homepage, within 30 days of signing the booking form;
Ensure SB is accepted on its affiliate programme run via its preferred affiliate network.
Be solely responsible for providing configuring and maintaining its systems and all hardware, software and network connections necessary to enable it to connect to the internet to use the Services and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to the Client’s network connections or telecommunications links or caused by the internet.
Client’s Obligations - In-store. The Client shall:
Use the Technology in the Client’s Venues in the List Territories to offer its Customers a student discount.
Display the POS Assets in the Client Venue(s) to prominently promote the availability of its student discount.
Be solely responsible for providing, organising and maintaining its Venues and associated stock, staff and POS software and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to the Client’s Venues.
SB warrants and represents to the Client that:
it has all rights, licences, consents and approvals necessary to enter into and to perform its obligations under this Agreement;
the Services shall be performed with reasonable care and skill and in accordance with generally recognised commercial practices and standards in the industry and all Applicable Laws;
it will use good industry practice to seek to avoid introducing any Viruses into the Client’s Website;
The Client warrants and represents to SB that:
it will perform its obligations under this Agreement with reasonable care and skill and in accordance with generally recognised commercial practices and standards in the industry and all Applicable Laws;
there is no litigation, arbitration or administrative proceedings existing, pending or threatened against the Client as at the Commencement Date which could have a material adverse effect on its ability to perform its obligations under this Agreement; and
it will use good industry practice to avoid introducing any Viruses into the Services.
7. DATA PROTECTION AND PRIVACY LAWS
SB and the Client agree that for the purpose of Data Protection Legislation that they shall be independent Data Controllers in respect of any Personal Data which may be shared in accordance with this Agreement.
Each party to this Agreement shall take steps to ensure that its employees and agents are informed of its obligations in relation to Personal Data that it collects, transfers or holds.
Each party to this Agreement warrants to the other that it will Process Personal Data in compliance with all applicable Data Protection Legislation.
Each party to this Agreement warrants to the other that having regard to the reasonably available state of the art of technological development, the nature of the Processing in question, the cost of implementation, and the material risk to the rights of affected Data Subjects, it will take appropriate technical and organisational measures to secure relevant Personal Data against the unauthorised or unlawful Processing and against the accidental loss or destruction.
Each party to this Agreement agrees to indemnify and keep indemnified and defend at its own expense the other party against all costs, claims, damages or expenses incurred by the other party or for which the other party may become liable due to any failure by the first party or its employees or agents to comply with any of its obligations pursuant this clause 7. In order to avail itself of this indemnity the claiming party must: promptly notify the indemnifier of any relevant claim of which the indemnified party becomes aware; not make any admission of liability or offer to settle in respect of any relevant claim without the prior written permission of the indemnifier; grant the indemnifier full control of all relevant proceedings on request, and; provide the indemnifier with such assistance in dealing with such claims as it may reasonably request.
As independent Data Controllers each party to this Agreement acknowledge that each party will be reliant on the other party from time to time for directions as to the extent to which each party will be entitled to use and Process the relevant Personal Data. Consequently, the party acting on instructions from the other will not be liable to the instructing party for any loss or damage which arises from any claim brought by a Data Subject or any fine levied by any relevant regulatory authority which results from any action or omission by it, to the extent that such action or omission resulted directly from the other party’s instructions.
Without limiting the above, each party must:
comply with all Privacy Laws in relation to Personal Information;
take all reasonable steps to ensure that the Personal Information is protected against any, misuse, loss, unauthorised access, modification or disclosure;
ensure that any employees of that party complete such privacy training as may be required to ensure compliance with the Privacy Laws;
implement and maintain appropriate technical and organisational measures to prevent the accidental, unauthorised or unlawful processing, destruction, loss, alteration, damage to or disclosure of, or access to, any Personal Information; and
ensure that the technical and organizational measures that a party implements are appropriate to the risks presented by the processing of the Personal Information.
8. CONFIDENTIALITY AND PUBLICITY
The Client acknowledges and agrees that, without limitation, the Services and the terms of this Agreement including, in particular, the Annual Technology Licence Fee and pricing structure, constitute Confidential Information of SB. SB acknowledges that, without limitation, the terms of this Agreement, including in particular the Annual Technology Licence Fee and pricing structure, constitute Confidential Information of the Client.
Subject to clause 8.3, each party shall:
keep confidential all Confidential Information of the other party which it receives in connection with this Agreement;
apply to it no lesser security measures and degree of care than those which it takes in protecting its own Confidential Information and in any event no less than that which a reasonable person or business would take in protecting its own confidential information;
only use such Confidential Information as strictly necessary for the performance of, or exercise of its rights under, this Agreement;
not disclose such Confidential Information to any third party (other than its professional advisers, officers, employees, agents, contractors and subcontractors on a ‘need to know’ basis as strictly required for the purposes of this Agreement and subject to each such person being bound by an obligation of confidentiality no less onerous than this clause); and
promptly, upon request and, in any event, upon termination of this Agreement (for whatever reason), return to the other party all materials (in whatever form) incorporating, embodying or recording any such Confidential Information in its possession or control and, if requested by the other party, certify in writing that it has done so.
Either party may disclose the other’s Confidential Information to the extent required by law or by any court, tribunal, regulatory or other authority with competent jurisdiction to order its disclosure (but only to the extent of such requirement).
9. INTELLECTUAL PROPERTY AND DATA
Nothing in this Agreement shall cause the ownership of any Intellectual Property Rights belonging to one party to be transferred to the other.
SB and/or its licensors shall, as between the parties, remain the owner of all Intellectual Property Rights in the SB Marks, the Technology, and the Student Discount Syndication Platform and all associated software and data; and all goodwill in the use of the SB Marks the Technology and the Student Discount Syndication Platform shall be owned by SB.
Subject always to the other terms of this Agreement, and the Applicable Law,SB hereby grants to the Client a perpetual royalty-free worldwide non-exclusive non-transferable licence to use that part of the name and email address of any Authorised Users who has given their consent to receive marketing emails from the Brand (“User Data”). SB shall provide the relevant Brand with all User Data for Authorised Users who have consented to receive marketing emails from the Brand in that week.
The Client and/or its licensors shall, as between the parties, remain the owner of all Intellectual Property Rights in the Brand Data, Client Websites and Brand Materials. The Client grants SB, a non-exclusive, non-transferable worldwide royalty-free licence to use the Brand Marks, Brand Data and Brand Materials to such extent as is necessary to enable SB to provide the Services and to perform its obligations under this Agreement; and in the case of the Brand for the provision of marketing and promotional services.
10. LIMITATION OF LIABILITY
Notwithstanding any provision to the contrary, nothing in this Agreement shall limit or exclude SB’s liability for death, personal injury, fraud, fraudulent misrepresentation and any liability which may not be lawfully limited or excluded. Nothing in this Agreement shall purport to exclude, restrict or modify, or have the effect of excluding, restricting or modifying the rights or obligations of the parties under the Australian Consumer Law ("ACL") which cannot be excluded, restricted or modified.
Subject to the obligations of a party under the ACL, neither Party shall be liable in any circumstances to the other Party for consequential, special or indirect losses or the following losses whether direct or indirect: loss of profits, loss of revenue, economic loss, loss of business or contracts, loss of anticipated savings or goodwill, loss of data (or any losses arising from a claim by a third party for any of the above losses) whether arising under contract, statute, tort (including, without limitation negligence) or otherwise.
Subject to clauses 10.1, 10.2 and 10.4:
The aggregate liability of SB for all claims arising under or in connection with this Agreement (whether arising under contract, statute, tort (Including without limitation negligence) or otherwise) shall be limited to the actual charges paid to SB by the Client under this Agreement during the 12 months immediately preceding the date on which the claim arose; and
The liability of SB for all claims arising from a single event or series of events under this Agreement (whether arising under contract, statute, tort (Including without limitation negligence) or otherwise) shall be limited to the charges actually paid to SB by the Client under this Agreement which relate to the transactions in question i.e. relating to the particular event on or at a particular date and time.
SB will not be liable for:
Any failure to comply with the provisions of this Agreement if such default is attributable to any extent to the acts or omissions of the Client its agents, employees or contractors including without limitation the failure of the Client to perform its obligations under this Agreement;
Any consequences arising from SB complying with the Client’s instructions or requirements;
Any consequences arising from the Client failing to secure any necessary consents, licences or permissions;
Any consequences arising from the Client failing correctly to enter information into its own system(s);
Any act or omission of the Client in connection with the promotion and publicising of events.
Nothing in this clause shall exclude or restrict the Client’s obligation to pay the Charges.
The Charges have been calculated on the basis that each Party will exclude and limit its liability as set out in this Agreement and the Parties expressly agree that the limitations and exclusions of liability in this Agreement are reasonable.
Without prejudice to any other rights or remedies which the parties may have, either party may terminate this Agreement with immediate effect on written notice to the other if:
the other party commits a material breach of any of the terms of this Agreement and (if such a breach is remediable) fails to remedy that breach within 10 Business Days of that party being notified in writing of the breach;
the other party commits any act which causes or may cause reputational damage to the first party;
the other party becomes or threatens or resolves to become Insolvent;
the other party suspends or ceases, or threatens to suspend or cease, to carry on all or a substantial part of its business.
Upon termination of this Agreement for any reason, the Client shall immediately cease to utilise any of the Services;
Without prejudice to the foregoing, clauses 6, 7, 8, 9 and 10 shall survive termination of this Agreement.
12. FORCE MAJEURE
Nothing in this clause shall exclude or restrict the Client’s obligation to pay Charges due under this Agreement.
Neither party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause or causes beyond its reasonable control including, without limitation, any of the following: act of God, cyber-attack, act of terrorism, governmental act, war, fire, flood, explosion or civil commotion (“Force Majeure Event”).
In the event of either party being delayed or prevented from performing its obligations under this Agreement as a result of a Force Majeure Event such party shall:
give notice in writing of such delay or prevention to the other party as soon as reasonably possible stating the commencement date and extent of such delay or prevention, the cause thereof and its estimated duration;
use all reasonable endeavours to mitigate the effects of such delay or prevention upon the performance of its obligations under this Agreement; and
resume performance of its obligations as soon as reasonably possible after the removal of the cause of the delay or prevention.
If the performance is not resumed within sixty (60) days following such Force Majeure Event, either party may terminate this Agreement immediately on giving thirty (30) days' written notice to the other party. This clause does not affect the Client's obligation to pay Charges due under this Agreement.
No variation of this Agreement shall be valid unless it is in writing and signed by, or on behalf of, each of the parties.
Failure to exercise, or any delay in exercising, any right or remedy provided under this Agreement or by law shall not constitute a waiver of that (or any other) right or remedy, nor shall it preclude or restrict any further exercise of that (or any other) right or remedy. No single or partial exercise of any right or remedy provided under this Agreement or by law shall preclude or restrict the further exercise of that right or remedy. A waiver (which may be given subject to conditions) of any right or remedy provided under this Agreement or by law shall only be effective if it is in writing.
Unless specifically provided otherwise, rights arising under this Agreement are cumulative and do not exclude rights provided by law.
If any court or competent authority finds that any provision of this Agreement (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Agreement shall not be affected.
If any invalid, unenforceable or illegal provision of this Agreement would be valid, enforceable and legal if some part of it were deleted, the parties shall negotiate in good faith to amend such provision such that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the parties’ original commercial intention.
16. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous drafts, arrangements, understandings or agreements between them, whether written or oral, relating to the subject matter of this Agreement.
Each party acknowledges that, in entering into this Agreement, it does not rely on, and shall have no remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in this Agreement.
Nothing in this clause shall limit or exclude any liability for fraud.
Neither party shall, without the prior written consent of the other party, assign, transfer, charge, mortgage or subcontract this Agreement or all or any of its rights or obligations under this Agreement.
18. NO PARTNERSHIP OR AGENCY
Nothing in this Agreement is intended to, or shall operate to, create a partnership between the parties, or to authorise either party to act as agent for the other, and neither party shall have authority to act in the name or on behalf of or otherwise to bind the other in any way (including the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
A notice given to a party under or in connection with this Agreement:
shall be in writing and sent for the attention of the person, at the address, email or fax number specified in this clause (or to such other address, email or fax number or person as that party may notify to the other, in accordance with the provisions of this clause); and
shall be delivered personally; or sent by commercial courier; or sent by email or fax; or sent by pre-paid recorded delivery; or sent by airmail requiring signature on delivery.
The addresses for service of a notice are as follows:
email@example.com for the attention of: The Managing Director
Client: Details as shown on the booking form.
If a notice has been properly sent or delivered in accordance with this clause, it will be deemed to have been received as follows: (a) if delivered personally or by email, at the time of delivery; or (b) if delivered by commercial courier, at the time of signature of the courier’s receipt; or (c) if sent by fax, at the time of transmission; or (d) if sent by pre-paid recorded delivery, at 9.00 am on the second day after posting; or if sent by airmail, five days from the date of posting. For the purposes of this clause, all times are to be read as local time in the place of deemed receipt; and if deemed receipt under this clause is not within Business Hours on a Business Day, the notice is deemed to have been received on the next Business Day.
The provisions of this clause shall not apply to the service of any process in any legal action or proceedings.
Day to day communications under this Agreement in the ordinary course of the Services may be sent by email.
21. DISPUTE RESOLUTION
The parties shall use their best efforts to negotiate in good faith and settle amicably any dispute that may arise out of or related to this Agreement (or its construction, validity or termination) (a “Dispute”). If a Dispute cannot be so settled within ten (10) Business Days after the Dispute has arisen, either party may give to the other a notice in writing that the Dispute has arisen (a “Dispute Notice”). Within five (5) Business Days of the Dispute Notice being given, the Dispute shall be referred to a senior executive of each of the parties for resolution. If the Dispute is not settled by agreement in writing between the parties within thirty (30) Business Days after the date of the Dispute Notice, then the parties may (but shall have no obligation to) agree to opt for mediation.
Any mediations shall be in accordance with the Mediation Rules of the Law Society of New South Wales. The mediation shall be conducted by a single mediator appointed by the parties or, if the parties are unable to agree on the identity of the mediator within fourteen (14) days after the date of the request that the dispute be resolved by mediation, or if the person appointed is unable or unwilling to act, the mediator shall be appointed by either the then current Chairman of Resolution Institute or the Chairman's nominee. The mediation shall be conducted in English at the offices of Resolution Institute in New South Wales or such other location as the parties agree in writing. Mediation is without prejudice to the rights of the parties to injunctive relief or to the rights of the parties in any future proceedings in the courts or otherwise.
The role of the mediator is to assist in negotiating a resolution of the dispute. A mediator may not make a decision that is binding on either party unless the parties have agreed in writing.
Each party must bear their own costs of complying with this clause and must bear equally the costs of any mediator engaged.
Nothing in this clause shall prevent either party from issuing legal proceedings.
This Agreement may be executed in counterparts and delivered in electronic form by facsimile transmission, email or in original hard copy. Each such counterpart shall be deemed an original and when considered together shall be one agreement.
23. GOVERNING LAW AND JURISDICTION
This Agreement is governed by the law in force in New South Wales, Australia.
Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the Courts of New South Wales, and courts of appeal from them. Each party waives any right it has to object to an action being brought in those courts, to claim that the action has been brought in an inconvenient forum or to claim that those courts do not have jurisdiction.